All Points West
change communications
All Points West is a communications consultancy specialising in stakeholder relations, change and transformation.
We have significant experience of engaging with hard to reach audiences and crisis communications. With particular expertise the energy, finance, healthcare, digital transformation and transport sectors.
Our focus is on delivering clear, compelling and consistent information, to guide people through change.
All Points West is Cyber Essentials certified.
Who are we?
Lee West
Director
Lee is a former journalist and has worked in Germany and the UK covering transport for EMAP and as a freelancer. He became a public relations specialist, working for Virgin. Lee's key areas of expertise are media, crisis communications and employee relations and he has significant transport experience gained in the rail and road sectors.
Lee speaks German.
Gillian West
Director
Gilly specialises in stakeholder relations, crisis communications, transformation and strategic communications.
She has significant experience in the finance, energy, healthcare, transport and cyber sectors. Gilly has worked for the UK government as a change communications consultant.
You can see Gilly's latest blog for iNet Ventures on how to protect your brand repuation through SEO here.
Services we offer
We offer a range of communciations services from copywriting to change management and transformation projects. Whether you would like a compelling newsletter or a training programme then get in touch.
Reputation management
Lee and Gilly have significant crisis and reputation management experience gained advising FTSE companies. Gilly holds the internationally recognised IC3000 Incident Command certification. Lee's management of crisis is outlined as best practice in the Chartered Institute of Public Relations Handbook.
Online and digital crisis reputation restoration and management is a key area of expertise.
Copywriting
We produce written content for many clients from blogs to briefings and newsletters for internal and external audiences. If you are looking for clear and compelling content then we can help.
Lee is a former journalist and Gilly can be found writing about her key areas in finance, cyber, energy and healthcare.
Training
Our training packages can be tailored to your needs, popular courses are 'reputation management' and 'telling your story.' We provide face to face, or online, courses and create a course handbook specifically for you.
Get in touch
If you would like to get in touch to discuss how All Points West can help your company then please contact:
gilly@all-points-west.co.uk
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